.Five9 (FIVN) has actually been actually awarded the 2024 Aragon Analysis Innovation Honor for Artificial Intelligence Connect with Centers and called a Forerunner in pair of Aragon Research study World reports: AI Representative Operating Systems in the ICC, 2025, and Intelligent Get In Touch With Center, 2025. The firm was actually recognized as the best key seller in the AI Broker Platforms report.At the primary of Five9’s development is their eyesight for The brand new CX, where Artificial Intelligence Representatives and also AI-empowered Person Representatives work together to provide hyper-personalized client knowledge. The company recently introduced brand-new innovations including Five9 GenAI Center, Five9 GeniusAI, and also Five9 AI Agents.The award appeared at Aragon Transform 2024 on December 10, 2024, realizing Five9’s lofty use modern technology in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Innovation Honor 2024 every i Centri di Contatto AI ed u00e8 stata nominata Forerunner in due rapporti di Aragon Research Globe: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand-new CX, dove Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Investigation Advancement 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Study Planet: Plataformas de Agentes AI en la ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI AI The NEW CX.
Five9 GenAI Studio, Five9 GeniusAI Five9 AI Professionals. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research 2024 pour les Centres de Call AI et a u00e9tu00e9 nommu00e9e Leader dans deux rapports d’Aragon Analysis World: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Contact Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur sight pour The brand-new CX, ou00f9 Brokers artificial intelligence et Brokers Humains soutenus the same level l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Workshop, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de Los Angeles technologie par Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Analysis Technology Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Investigation Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Dream fu00fcr The NEW CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, um hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Center, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The business was additionally named a Forerunner in The Aragon Study Entire World for Artificial Intelligence Broker Platforms in the ICC, 2025 and Aragon Study Globe for Intelligent Get In Touch With Center, 2025. SAN RAMON, Calif.– (BUSINESS CABLE)–.
Five9 (Nasdaq: FIVN), company of the Intelligent CX System, has been actually called a winner of the 2024 Aragon Research Advancement Award for Artificial Intelligence Connect With Centers. Also, Five9 has actually been called a Forerunner in two Aragon Analysis Planet records: AI Agent Platforms in the ICC, 2025, as well as Intelligent Contact Center, 2025. This acknowledgment coming from Aragon Study underscores Five9’s placement as a forerunner in AI-elevated CX.
The Artificial Intelligence Representative Operating Systems in the ICC, 2025 file openings Five9 as the most
calculated supplier measured in
the report, recognizing Five9 s important eyesight for AI-driven advancement in CX. At the core of the development is actually Five9’s vision for The NEW CX where AI Professionals and also AI-empowered Human being Representatives work together to provide hyper-personalized, simple and easy client experiences. Through enabling businesses to provide transformative consumer interactions while reducing costs and also boosting efficiency, Five9 is actually establishing brand new criteria for AI-powered solutions in the call center field.
AI is foundational for producing awesome customer expertises, as well as we are actually honored to be determined through AragonStudy as ingenious for our attempts to propel the smart call facility onward, claimed Jonathan Rosenberg, Main Modern Technology Police Officer and also Director of AI, Five9. Our concentration has actually been actually, as well as will continue to be actually, assisting businesses provide those adventures along with easy-to-use devices and functionalities. With each new innovation, we take a progression for each Five9 and for the market all at once.
The Aragon Research study Technology honor identifies providers leveraging speculative use technology to not only adjust as markets modify, but to definitely disrupt as well as educate exactly how their markets will progress. Five9 was formally shown with the honor on December 10, 2024, at Aragon Transform 2024, the annual Aragon Study awards event.Five9’s commitment to technology, particularly its sight for mixturing AI Brokers and AI-empowered Human Being Professionals, is actually preparing a brand new requirement for how services may supply hyper-personalized as well as seamless consumer adventures, mentioned Jim Lundy, Creator, Chief Executive Officer and also Lead Expert, Aragon Study. This honor as well as file recognition builds on Five9’s devotion to supplying AI innovations for CX.
Earlier this year, the company offered brand-new developments, consisting of Five9 GenAI Studio, Five9 GeniusAI, and also Five9 Artificial Intelligence Agents, that change the method providers approach CX, driving much better end results for both consumers and representatives. Regarding Five9. The Five9 Smart CX Platform, powered through Five9 Wizard AI, delivers a complete rooms of solutions to electrical power AI-elevated customer adventures that deliver much better service results as well as Bring Joy to CX.
Our merged cloud-native offering makes it possible for hyper-personalized customer expertises and additional enabled employees, making every client interaction much more hooked up, easy, as well as personal. Relied on by 2,500 +clients and 1,400+ partners globally, Five9 combines the power of AI, our system, and our individuals to steer AI-elevated CX.To find out more, see www.five9.com. Engage along with our team @Five9, LinkedIn, Facebook, Weblog.
u00a9 2024 Aragon Analysis, Inc. and/or its Affiliates. All Liberties Reserved.
The identity of an Aragon Investigation honor champion is actually certainly not an endorsement through Aragon Research of any kind of seller, product, or company. Scenery source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Director. Press@five9.com. Resource: Five9.
FREQUENTLY ASKED QUESTION. What major honors did Five9( FIVN) win in 2024 coming from Aragon Analysis? Five9 won the 2024 Aragon Research Study Technology Award for Artificial Intelligence Contact Centers and also was called an Innovator in two Aragon Research study World files: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Contact Center, 2025.
What brand new AI items carried out Five9( FIVN) introduce in 2024? Five9 launched Five9 GenAI Workshop, Five9 GeniusAI, and also Five9 AI Brokers to change consumer experience control.Just how carries out Five9’s( FIVN )BRAND NEW CX vision impact client service? Five9’s brand new CX sight mixes AI Representatives along with AI-empowered Individual Representatives to supply hyper-personalized, straightforward consumerexperiences while reducing expenses and also improving effectiveness.
What was Five9’s( FIVN) tactical job in the Aragon Study Entire world 2025 report? Five9was actually installed as the best tactical vendor in the AI Representative Operating Systems in the ICC, 2025 record, acknowledging their calculated vision for AI-driven innovation in CX. When did Five9( FIVN) get the AragonResearch Study Technology
Award
?
Five9 was actually officially offered along with the honor on December 10, 2024, at the Aragon Transform 2024 awards ceremony.